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Creative ChatMax HS-420 Headset
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Creative ChatMax HS-420 Headset

Our Price: $24.99
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Product Details:
Product Length: 8.25 inches
Product Width: 3.0 inches
Product Height: 6.5 inches
Product Weight: 0.18 pounds
Package Length: 8.2 inches
Package Width: 6.5 inches
Package Height: 3.1 inches
Package Weight: 0.45 pounds
Average Customer Rating: based on 35 reviews
Customer Reviews:
Average Customer Review: 4.0 ( 35 customer reviews )
Write an online review and share your thoughts with other customers.

Most Helpful Customer Reviews

7 of 7 found the following review helpful:

5Comfortable headset; Nice sound for price; Fits "Big Heads"Apr 14, 2011
By Nathan Jones
I really like the behind the neck headsets so my review may be somewhat bias. That being said, for the price, this headset fits the bill. I spend a lot of time on conference calls via Skype and, with most headsets, can only last an hour or so without my ears hurting. I believe I could go all day wearing this headset without any discomfort.


1. Comfortable behind the neck design
2. Large ear pads that sit on the outer parts of your ear (mine at least). This causes less pressure on your entire ear making them easier to wear for extended periods of time.
3. Quality even sound
4. Removable mic. Really nice if you just want to listen to a video, webinar, or music without the mic dangling in your face.
5. FITS BIG HEADS! So well that it could almost be a slight con. I have a dome to reckon with and this headset is slightly loose on me. IF YOU HAVE A LITTLE HEAD, LOOK ELSEWHERE.
6. Well made. Seem really sturdy and should last a long time
7. Very reasonably priced


1. No adjustment. It would be REALLY nice if you could adjust the size.

Overall this is a really nice headset that I would recommend to others.

4 of 4 found the following review helpful:

4Good, save for a glaring flaw.Jul 28, 2013
By KunehoKun
I like the Chatmax. It's cheap, the sound's good, the mic's good and can be pop filtered quite easily with a bandaid. Heck, I've even bought two!

However, I had no intention of buying two. That's where the problem comes in; the wire is too thin and too long! I'll be buying this for the third time, but you really have to be delicate if you choose to unwrap the wire completely--it can get easily snagged and snap off!

This would be amazing if it was only a little more durable.

2 of 2 found the following review helpful:

2UncomfortableMay 18, 2011
By SmidgiePie
I play online games for hours at a time, and trying to find a decent headset that won't hurt after a long period of time (I wear glasses, so the pressure of most headsets hurt and cause headaches) is difficult.

This headset is on my "don't buy again" list. I just put it on for the first time and they don't fit. If you have small ears or a generally small-sized head: don't buy this. It is TOO BIG. It offers no support on my ears, and how they wrap around in the back, the slightest turn of my head and they fall off. It fits very loose and is very light-weight. Seeing as this headset doesn't offer any type of size adjustment, there's no trying to fix it.

The pro with this headset: the padding is soft and comfortable...assuming you can keep them on your head of course.

3 of 4 found the following review helpful:

4Nice behind the ear headphones with a detachable microphoneMay 24, 2011
By James Evans
I was looking for a nicer pair of behind the ear headphones to replace a cheap, ten year old pair that I had been using. I bought the HS-420 to mainly listen to music on my laptop at work, and they do the job well. As a bonus, they feature an innovative removable microphone that plugs directly into the side of the earpiece. With this setup, you can chat using your computer, or make IP phone calls.

The HS-420 is equipped with a plastic "pod" located twenty inches down from the headphones. This pod contains an on/off switch for the microphone, as well as a volume dial for the headphones. It's a nice setup.

The audio quality is nice and my only problem with the HS-420 is that the loops on the headphones tend to irritate my ears. Hopefully I can figure out a way to make these more comfortable. (I'm considering bending them using a heat gun.)

2DisappointingAug 26, 2015
By Aaron F.
Eh, I suppose I set myself up for this one, but to quickly summarize, I wouldn't really recommend buying these.

They're not all bad, of course; the audio quality is decent in the right circumstances, and the mic quality isn't too bad. It's reasonable flexible, too, which is nice. The padding on the ears is okay, as is general build quality, but unfortunately this is where the good things stop...

Headphones like these tend to suffer from a sort of "ear pinch" and these are no exception. After a time, they begin to make your ears pretty sore, so it's hard to wear then for a long time. Hardly fit for longer gaming sessions. The sound quality, as I said before, is alright in good circumstances, but unfortunately you're not usually going to get that. The way the headphones sit tend to make the earpieces not actually pretty against your ears, and htus the sound isn't sealed against your ear. Because of that, the sound quality is a lot lower in typical use cases.

Lastly, I'm not really sure what happened. I use the headset a bit, it works fine. I set them down, leave work for the day, come back the next day, and the mic is shot. The mic itself (the detachable part) works, but somehow the mic jack in the headset is broken. They sat still on my desk for about 15 hours and somehow managed to die in the process. I'm not really sure how that would even happen, but alas, it did nonetheless.

I can't say I'm too thrilled with the product overall. Creative isn't a bad brand or anything, but this isn't really a great product in my opinion. Beyond that, it definitely wouldn't live up to its title of "gaming headset" in the long run. If you want a gaming headset, get a proper one (The Creative Fatal1ty is a good alternative to this at a similar price), because you'll probably end up being unhappy with these even if they do continue to work.

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