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Average Customer Review:
( 63 customer reviews )
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24 of 26 found the following review helpful:
works as advertised...sounds better when wirelessFeb 03, 2014
By Sam Altomere
wow...I have been shopping a long time for an audiophile-grade set of headphones that would sound like a bowers and wilkins p7, have active noise canceling, and give me the Bluetooth connectivity of the parrot ziks. These are the best of all worlds.
Received these last Thursday, and burned them in properly for 70 hours. The sound is amazing...clear, precise, never shrill. They are extremely accurate..I have not found a song or type of music that throws them off. If I had to describe the sound profile, I would call it colorfully neutral. I would say that these are bass forward just a tad, mids are balanced and slightly highlighted, and highs are crisp, accurate, not shrill or painful, and probably just a tiny bit subdued.
These headphones actually sound better when they are used wirelessly as the quality of the amp they have is astounding and makes all the difference. I am not saying that they don't sound good with the wire, but for the full appreciation of these, you should try them over Bluetooth and let them dazzle you. They come with a rechargeable battery, so you don't have to burn through batteries like the Bose line. Also, unlike the Bose line, the work (albeit no noise canceling or wireless) when the battery is dead via the cable, and they work while charging.
Pairing them to your Bluetooth item is pretty easy, and once it has been done once, it is pretty much automatic.
Controls on the right ear take a bit to get used to, but work as advertised. Noise canceling is not quite as good as the Bose, but the sound is so much richer that I could not possibly trade these for the little difference in active noise canceling levels.
IF I had to mention shortfalls, I would have to say that the cord that comes with it is a bit short, and the noise isolation to the outside world is, while not bad, noticeable in a quite room at 3/4 volume. Bear in mind though, that these really can get loud. I would say that they are probably twice as loud as any pair of Bose I have tried, so the leakage to the outside may be unavoidable at the volumes that you will crave to listen to music on these (it is that good).
Tried a phone call on them, they are easy to switch over to the call with one touch of a button the right ear, they automatically mute what you were listening to, and they sound natural on both ends of the call.
10 of 10 found the following review helpful:
A Great Headset!Feb 02, 2014
I've been waiting to buy this headset for a few months now. When I finally received it, I was ecstatic.
The music playback is excellent, and calls are quite easy to hear. Unlike the Bose QuietComfort headphones, the Platinums feel sturdy, and not at all like they would break if you dropped them.
The only thing that annoys me about them is that to stream high quality audio during Skype calls, you need to have a Bluetooth USB transmitter that supports the Faststream codec, which Creative also sells, but at the moment, they're currently out of stock. It's also hard to find one that lists support for Faststream because most are worried about other types of Bluetooth support. Though I will admit, the moment I switched on the mic on the headset for a Skype call, my friend said they could immediately hear me much better. I was using my Mac Book Pro's internal mic before.
The noise-cancelling is comparable to the QuietComfort headphones, and you can barely hear anything even with the ANC (active noise cancelling) turned off.
I also quite enjoy the different levels of noise cancelling.
If you're looking for a great pair of headphones, these are a really nice alternative to Bose's offerings. The NFC pairing is neat too. I'd love to test the ShareMe feature, but I'm none too keen on buying another bluetooth headset. The Creative Hitz 380 headset would be something to try it with, however.
7 of 7 found the following review helpful:
Very good product.Mar 09, 2014
By Daniel G.
They got everything I wanted:
* full size closed over-the-ear
* Bluetooth (both music and call)
* Bluetooth multi-point
* over 10 hours on the batteries (see below for more details)
* control buttons (like volume up/down, play/pause/stop, next/previous and other)
* battery status notifications (you find here diode color and audio)
* no power needed to play (cable)
* lots of information on producer's website (technical specification, description, manual, etc.)
* lots of possibilities and ease of use
* NFC pairing/connecting/disconnecting, however they don’t shut down immediately
* good battery working time (almost 16 hours to the audio notification "battery low" on 30% volume and ANC set to "indoors")
* very good sound quality (both Bluetooth and cable, if source powerful enough - I use SGS4 outdoors)
* good passive isolation
* work as charged
* easy to use ANC (no audio source needed; 3 levels)
* cables in the box
* wind noise quite disturbing on low volume. Turned on ANC adds additional noise. I live in quite windy area.
* ANC performance not the perfect, but gives very noticeable difference and is acceptable
* little bit tight. However I got used to it very fast. They can be worn for hours without discomfort.
* market availability ;) (I had to by them online. Otherwise would have to travel at least 150km, which is a lot in Europe ;) )
I am little bit afraid of ANC switch that is moved physically to 0 or 1, which means that it would be possible to forget about it and entirely discharge the battery. I hope that hardware will deal with such situation and do not allow the battery to get damaged.
I would definitely suggest those for travelers, as I am.
I left it twice already for couple of hours (or a day) with ANC turned on, what caused battery drain. However, they still charge and work fine.
Plastic on frame cracked (I have a big head). This causes the whole frame to bound little asymmetrically, but still is fine.
7 of 7 found the following review helpful:
The BAD first. Amazing while they work!Jul 02, 2015
I want to mention first of all how terrible the customer support staff is about warranty. Not only were they rude, but totally not helpful. At all!
In short, I take amazing care of my electronics. Especially the expensive ones such as this item. Considering that I take good care, how much abuse does a headphone even experience? I put it on my head and I take it off. That's really it. And I put it on a headphone stand to charge when it's not in use. It never sees anything I'd call abuse.
The padded area around the band had started opening up where it meets the plastic. A small opening quickly turned into half of it being peeled back. Now the foam underneath is exposed with 4-5 inches of dangling fake leather failing to keep things nice and tidy. I talked to warranty, they requested an invoice screen shot and a picture of my issue and they said they won't help me because they haven't seen a case like this before.
So basically, because I am the first victim of this particular issue they've heard of, they are unwilling to help me. Thankfully, Amazon is an awesome company and granted, they can afford to help, but Creative didn't even try. They offered a warranty if I were to pay 196.84$ and that just seems like a big F you to me.
But until that happened, they were just about perfect in every way. Too bad the staff is totally unhelpful and have been a complete waste of my time.
6 of 6 found the following review helpful:
Great full featured headphones! More features then other brands and they do it perfectly.Oct 07, 2014
By Amazon Customer
So this will be a good size review for all you that really want to read it all. I'm breaking it into a few categories.
Color - Some people are saying they don't like the brown. It actually is not bad at all, I kinda like it. It makes the headphones look more refined and adult like instead of the beat and bright colored ones you see younger kids wearing. There is a lot of brown but it's a cross between caramel and milk chocolate. Since I want to have a rich brown man cave I may be a little biased towards the color. The silver highlights are nice to break up the brown
Size - They are definitely on the big side. When I looked in the mirror with them on I thought I looked like a Cyberman from Dr. Who. They are a little bigger then I would like in the looks aspect.
Even though they are made of plastic they feel very sturdy, I don't feel they are going to break but some metal holding certain areas together would have made me feel a bit more secure.
They are a little big for my head. The band doesn't set on my head but I can feel them touching the top of my head (this is on the lowest setting). The ear-pads are very soft, I've had them on for close to 4 hours now and no comfort issues in that area, I even wear glasses and they are comfortable with them. It does take a little bit to get them to fit well with the glasses but once you have them right they are fine. I have had a hard time with finding headphones that worked well with glasses. The ear-pads have enough depth that my big ears are not touching the speaker area which is nice for a change, and there is some nice soft cloth and foam to protect from that anyway. They do completely cover my big ears also which is another nice aspect.
These have a good layout. Might take getting used to but not a problem. I don't know anything that comes natural when you first buy them.
-The Bluetooth connects easily with NFC or regular Bluetooth. Hold the button down until it is ready to pair and that's it. If you've paired Bluetooth before then you will not have a problem.
-They connect to 2 devices at once. Very nice since I play music off my phone and use a VoIP phone for office calls. When a call comes in the music automatically get paused, press the button to answer and boom you are speaking with someone. The call quality is great also, no one can tell I'm using a Bluetooth headset.
-I like the flap that covers the charge port. Not sure why some people are saying they can't get it back into the hole, sounds like a personal problem to me.
First thing you need to understand is that active noise cancellation will not shut out all sounds, It will kill constant sounds (space heater, ac, etc.) They work how I would expect them to. All constant/white noise was canceled out. I could not tell the woman next to me at work had a space heater on (which is pretty annoying to me). I had them on outside and did not notice wind or cars going by. I have not tried them on a plane so can't attest to that aspect of them. You don't need the sound to be up loud to block out what is around you due to the noise cancellation. The passive noise cancellation worked good also. Without the ANC on and music on low volume I could not hear much. Put on the noise cancellation and I heard nothing. I can't say how they are compared to Bose or Beats since I don't own any. I did test those both out in a store before I bought these and I don't see a difference, note though that I only tested the Bose or Beats for a few minutes.
First off I am not an audiophile so take this as you will. Also I listen to mostly rap on iHeart radio, some rock or punk gets thrown in. I think they sound great!! Definitely the best headphones I have ever owned. The bass does not drown out other areas of the music like Beats seemed to do when I tested them. They sound full to me. Another nice thing is the sound does not seem to bleed out. I don't blast my eardrums out like some people might but with my listening level (low to medium) no one around me hears them. I tested them out by putting them on my leg and kept turning the volume up, they did bleed out a little below the highest volume, but if you listen to music that high you probably have a hearing problem because they get LOUD!
So far I have had them running for 4 hours with the ANC on and when I double press the multi-function button to get the charge it still says almost fully charge (in a nice British females voice to boot). I will update when they do die to give a better review on the battery life.
All in all a great set of headphones. I would defiantly recommend them to anyone I know. They are a bit pricey but if you are in the market for Bose or Beats they are a little cheaper to comparable versions. They also have more features then the others. I needed a pair of headphones that I could talk with at work and listen to for play and these do the job perfectly. For the few cons I would not take any stars away. If I could I would take away a quarter star due to the size and the fact that there is no other color choice.
I will update if I come across anything else I can think of about them, be it good or bad.
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